Premier Service Option


Turn around time?

Our Premier Shop Service is focused around additional margin. While you are slotted into our standard service schedule, we do our best to prioritize early arrival repairs from our Premier Shops. Once in house, we work on the item that next day (typically 1-3 to complete)! Interested in even faster and guaranteed service options? see our Partner shop service options

Who pays for shipping?

Customers, including shops, are responsible for shipping costs both to and from our facility. Return shipping is added to the service total and will be displayed as a line item on the invoice. (Typically this cost is between $8 and $20)

What is the margin?

EXTRA MARGN! Our Premier level shops get an extra margin on top of our, already competitive, bike shop margin in the industry, allowing you to run your service department with efficiency and keep your customers happy while being compensated for your time.

Do I need to create a dealer account?

Premier dealers will need to apply. Slots are limited to ensure we can service effectively. Shops who most commonly are approved send >10 service items a month during peak summer. *Dealers who fall under the 10 repair average will be subject to losing priority scheduling and additional margin.

To Apply:

Thanks for your interest in becoming a Premier Dealer with us! fill out the form below and we will be in touch about getting you rolling!

Support Form (#3)
Standard Shop Service Premier Shop Service Partner Shop Service
Standard Scheduling Standard+ Scheduling
(items received early are first in line to
be bumped up in the service queue)
Dedicated Service spots
Industry leading margin Increased margin Top margin
No repair minimum >12 repairs monthly Ads towards driving traffic
>25 repairs monthly
Standard Shop Service

For shops wanting to send in occasional items and half overflow support

Premier Level Service

For the shop who wants to be mostly hands-off with their suspension service offerings

Partner Level Service

This is for shops wanting to be THE destination for suspension service in their area

Contact Us

Email us with your questions or to request service and we’ll get back to your right away.

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