How to ship in an item — Individuals

  • + Step 1 +
    Complete Service Form

    Fill out the form below and we will send you a shipping label within a few hours

  • + Step 2 +
    Pack Your Item

    Take time to protect the sealing surfaces of your fork and shock (stanchions). Avoid flimsy packaging and please, no packing peanuts.

  • + Step 3 +
    Ship It

    We recommend UPS or FedEx for shipping items. Customers are responsible for shipping costs.

  • + Step 4 +
    We Work Our Magic

    Items are scheduled for service 1-3 Buisness days after they are received in-house. Sorry we cannot work on items the same day.

  • + Step 5 +
    Get Ready to Ride

    Packages are sent back via UPS (Check your email for tracking info). You will be billed with the card provided on the form (or we can call you!)

Feeling old school? Print and send a completed form with your item


How do I remove my items?

Check youtube for great instructions on removing your fork and shock!

Turn around time?

Our turnaround is simple. We receive the item the day it comes in, we work on it in 1-3 business  days, as long as we don’t have to order any unusual parts

Can I drop my items off in person?

You bet!  Drop in anytime and we are happy to help.

Do I need a return authorization?

If you decide to print the service form, you do not need an RA#, if you use the digital form please include the RA# OR the shipping label we provided for you.

Who pays for shipping?

Customers are responsible for shipping costs both to and from our facility. Shipping will be added to the total of the service.

720.213.4742 –
721 Main St, Longmont, Colorado 80501
HOURS: M, W, F: 10am – 6pm
Tu, Th: 10am – 7pm

Contact Us

Email us with your questions or to request service and we’ll get back to your right away.

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