RockShox fork and rear shock service

Send eligible RockShox mountain bike suspension components to Dirtlabs in Longmont, Colorado, for maintenance, repairs and tuning. We serve riders and bike shops nationwide through our existing mail-in booking process.

Check your component and book RockShox service

Routine maintenance or full overhaul?

Fork lower-leg maintenance refreshes lubrication and the relevant service components. A full overhaul also addresses internal air-spring and damper work as applicable. For a rear shock, air-sleeve service and internal damper service have different scopes. Select the work your component needs rather than assuming every service quote covers the same tasks.

Diagnose symptoms before choosing upgrades

Tell our team about air loss, inconsistent damping, lockout problems or a change in ride feel. Include the component model, year and any previous modifications. Inspection and service can help establish whether maintenance, replacement parts or an available upgrade is appropriate.

Model-specific service schedules

RockShox requirements vary by product and generation. Refer to your current manufacturer service manual rather than treating one interval as universal. The SRAM service resource provides a starting point for manufacturer documentation.

Mail-in service and current pricing

Confirm component eligibility and review current MTB service pricing through booking. If the item is not listed, email service@dirtlabs.com before shipping. Follow the confirmation and return authorization instructions; shipping is additional to workshop turnaround.

What to compare in a service quote

Look at internal service scope, inspection, seals, fluids, testing, parts and shipping alongside the fee. Read our limited service warranty and case-by-case support through 180 days for aftercare. Manufacturer warranty requests have separate eligibility and procedures; contact us before sending a warranty item.

Book rider service and view current pricing · Bike-shop service · FOX service

Contact Us

Email us with your questions or to request service and we’ll get back to your right away.

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