Suspension Techs

$18-24 Starting

Whether you’re a seasoned veteran or a newbie we’ve got a place for you. While technical work will be the focus of the new hire, the ability to communicate with customers, both in person and via the phone, is crucial. Our ideal candidate is excited about suspension’s technical aspect and enthusiastic about the ability to grow within the company.

Key Responsibilities:

Perform suspension item repairs from start to finish

• Work through and diagnose common suspension issues with service manager
• Passion for mountain bikes is a must
• Maintain close attention to detail and take diligent notes
• Ability to use spreadsheets to track repair progress, special orders, etc.
• Maintain top level customer service
• Maintain cleanliness of the work-space

Ideal Candidate:

You are a straight shooter and appreciate the work involved in improving the riding experience of all types of riders. Busy days don’t phase your quality of work or attitude and you thrive on a processed driven approach. You align with the Dirtlabs mission and are all about “the lifestyle” the outdoor / bike industry provides.

• Mechanical Aptitude – you are familiar with the wrench and “how things work”
• Attention to detail – you can identify trends within suspension components and apply knowledge learned across all you work
• Strong communication skills – you can formulate your thoughts to customers and coworkers effectively, checking any ego at the door

Qualifications / Benefits:

• 0 – 3 years of mechanical experience (bike specific is a plus)
• Customer service experience
• Understanding of Google Docs and or Microsoft Products (or similar)
• Rides mountain bikes – this is a must. and will be handy during company trips!
• 2 weeks paid vacation!
• Health stipend
• Compensation: Depends on experience.

Qualified candidates please email Luby@dirtlabs.com with the subject line “Suspension Tech”. Please include a brief summary of why you would be a good fit. See below for a more detailed description of the position and it’s responsibilities.